We offer innovative Service Lifecycle Management solutions for vendors to improve the value proposition and brand retention along with faster ROI and ROC (Return on Care). The solutions make customer care a core differentiator and revenue/margin driver for vendors, distributors & retailers in each market

Our solutions                                                                                                                    
•    Prodigy pro spare parts management & logistics solutions                                 
•    Prodigy plus web based warranty support solutions (RMA)
•    Prodigy trade e-business portal for online trading of spare parts
•    Prodigy xchange end of life product recovery & recycling solutions
•    Repair management
•    Warranty claims & ASP management
•    Contact centre management

Benefits
•    Improved profits 5-20%
•    Increased productivity 50-80%
•    Increased service revenue 5-20%
•    Improved parts availability 20-30%
•    Reduced parts inventory 20-40%
•    Improved customer experience and leading to increased sales