Offering Prodigy plus RMA solutions through 220 retail outlets in UAE market to offer convenience and premium care services for customer base of approx. 110,000 users in UAE

Supporting warranty programs through Prodigy pro platform for Sony Ericsson service partners in MEA region (27 countries) for the 4PL swap stock management & reverse logistics activities

Offering Prodigy plus RMA solution for UAE market and Prodigy pro solutions for the Siemens regional partners warranty support program. Tier 2 contact center support for the wireless & data products for approx. half million devices in the market

Offering Prodigy plus RMA solutions for UAE market linking 220 retail outlets to customers for the care support

Supporting L1/L2/L3 repair support services through flagship customer care centers and repair factories

Offering Prodigy plus RMA solutions for GCC countries in ME region. Tier 2 contact center support for the customers in GCC countries