| Our People - professional enablers |
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Technocare Solutions currently employs over 125 staff with an average experience of more than 10 years in customer care, service
and logistics.
Our operational back bone for supply chain management and care solutions based in Dubai enables fast and competitive introduction
of new products across the MEA region
Our front end staff has a very high skill level with over 90% of the staff holding a university degree enabling return avoidance,
high remote fix rates, service level monitoring and intelligent short term solution finding in case service levels are endangered.
Our regional care teams maintain long standing relationships with all key partners such as vendor/manufacturers, operators,
retailers and distributors as well as business enablers such as call centers, repair partners and local logistics providers,
delivering solutions that reach the highest quality standards.
Most importantly, everyone at Technocare is committed to reach the highest level of excellence for our partners and customers and
to support their success well beyond the contractual obligations
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