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| Case Study 1 |
| In 2006 one of the fastest growing handset vendors in the Middle East approached Technocare with a unique challenge. Whilst sales were booming the costs of their warranty program increased disproportionately. (more) |
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| Case Study 2 |
| In the latter part of 2008 the MEA technology partner (Enabler) for the world’s leading mobile enterprise hardware and software provider was facing enormous challenges dealing with after sales customer care. Sales were driven through the largest incumbent Operator and demand for the product/service proposition from the traditional retail channel was showing signs of accelerated demand. (more) |
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